Fragrance Retail Team Leader: Inspire & Coach Excellence

Kings Inch Road; Glasgow; Sur place; GBP 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

30 days holiday

20% perfume discount

AS Watson partner discounts

Wagestream access

Pension and health benefits

Résumé du poste

The Perfume Shop is seeking a Team Leader to support the Store Manager in daily operations and lead a diverse team to deliver strong results. The role emphasizes coaching, staff development and exceptional customer service within a fast-paced retail environment.

Contracted Hours: 12, Contract Type: Fixed Term Contract, Pay Rate: £14.78 per hour. Benefits include 30 days holiday, staff discounts, and access to Wagestream for pay flexibility.

Qualifications

• Experience leading a team in a retail environment.
• Strong coaching and mentoring abilities.
• Excellent customer service and communication skills.
• Able to adapt to changing store needs and shifts.
• Previous retail sales leadership is a plus.

Responsabilités

• Coach and mentor staff to set them up for success.
• Motivate the team to hit store and team targets with incentives.
• Support the Store Manager with rosters, payroll budgets, stock loss prevention and store procedures.
• Step in for the Store Manager when needed to keep operations running smoothly.
• Act as a key holder, opening and closing the store on schedule.
• Lead by example with exceptional customer service.

Connaissances

Team leadership

Coaching

Customer service

Flexibility

Retail sales

Description du poste

The Perfume Shop is seeking a Team Leader to support the Store Manager in daily operations and lead a diverse team to deliver strong results. The role emphasizes coaching, staff development and exceptional customer service within a fast-paced retail environment.

Contracted Hours: 12, Contract Type: Fixed Term Contract, Pay Rate: £14.78 per hour. Benefits include 30 days holiday, staff discounts, and access to Wagestream for pay flexibility.