Team Leader: Coach & Motivate for Store Success

The Perfume Shop; Manchester; Remote; GBP 16,000 - 23,000; Full time

Benefits offered by this job

30 days holiday pro rata

20% perfume staff discount

Partner discounts (AS Watson)

Wagestream access

Job summary

The Perfume Shop in Manchester is seeking a Team Leader who will support the Store Manager with daily operations, lead by example, and motivate a diverse team to deliver against key targets that drive store success. You will coach and mentor staff, manage rosters and payroll budgets, handle stock loss prevention, and ensure exceptional customer service.

The role offers contracted hours of 30 per week on a permanent basis, with a pay rate of £14.49 per hour.

Qualifications

• Coaching and mentoring staff to set up for success.
• Motivate team to exceed store targets with incentives.
• Support Store Manager with rosters, payroll budgets, stock loss prevention.

Responsibilities

• Coach and mentor staff to ensure success.
• Motivate team to exceed store targets with incentives.
• Assist Store Manager with rosters and payroll budgets.
• Step in when Store Manager is absent to keep operations smooth.
• Act as key holder for opening and closing the store.
• Lead by example with exceptional customer service.

Skills

Leadership

Coaching

Customer service

Team motivation

Tools

POS software

Job description

The Perfume Shop in Manchester is seeking a Team Leader who will support the Store Manager with daily operations, lead by example, and motivate a diverse team to deliver against key targets that drive store success. You will coach and mentor staff, manage rosters and payroll budgets, handle stock loss prevention, and ensure exceptional customer service.

The role offers contracted hours of 30 per week on a permanent basis, with a pay rate of £14.49 per hour.