Team Leader: Mentor, Earn Rewards & 20% Perfume Discount

The Perfume Shop; Leeds; Remote; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Commission at Christmas

30 days holiday (pro rata)

Employee discounts

Job summary

The Perfume Shop in Leeds is seeking a Team Leader to support the Store Manager with daily operations, and to drive performance in a fast-paced retail environment.

You will coach and mentor staff, manage rosters and store procedures, ensure excellent customer service, and open/close the store as a key holder. The role offers 20 contracted hours per week with a permanent contract and £14.49 per hour.

Qualifications

• Experience leading a team in a retail environment.
• Ability to coach and mentor staff for success.
• Strong customer service mindset and relationship building.

Responsibilities

• Coach and mentor staff to set up for success.
• Motivate the team to achieve store targets and incentives.
• Assist with rosters, payroll budgets, stock loss prevention, and store procedures.
• Step in for Store Manager during absence and open/close the store as key holder.
• Deliver exceptional customer service and lead by example.

Skills

Coaching

Team leadership

Customer service

Job description

The Perfume Shop in Leeds is seeking a Team Leader to support the Store Manager with daily operations, and to drive performance in a fast-paced retail environment.

You will coach and mentor staff, manage rosters and store procedures, ensure excellent customer service, and open/close the store as a key holder. The role offers 20 contracted hours per week with a permanent contract and £14.49 per hour.