Store Team Leader & People Coach

East of England Cooperative; Melton Constable; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

20% discount in food stores

22 days holiday + bank holidays

Enhanced family leave and pay

Award-winning training & apprenticesh­

Discounts & cashback across 900+ shops

Financial wellbeing support (Stream)

Cycle To Work

Rental Deposit Scheme

SmartTech (after qualifying period)

Employee Recognition Scheme

Long Service Awards

Free remote GP service 24/7

Employee Assistance Programme

Flexible shift patterns

Job summary

East of England Co-op in Melton Constable is seeking a Team Manager to lead the store team, coach colleagues and help realise their potential. You will deputise for the Branch Manager and ensure high standards, excellent service and store safety while engaging with the local community.

The role emphasises flexibility, people management, and delivering great customer experiences in a fast-paced food retail environment. Local support from nearby teams is provided.

Qualifications

• Leadership experience in people management.
• Ability to motivate others and support a diverse team.
• Strong interpersonal and communication skills.
• Friendly with a genuine commitment to great customer service.

Responsibilities

• Lead your team and manage all aspects of people management.
• Deputise for Branch Manager and may be in sole charge of the store.
• Ensure your branch delivers excellent customer service and top standards.
• Ensure store safety and legal compliance.
• Build relationships with other stores, colleagues and the local community.
• Promote store membership.

Skills

Leadership experience

Motivation & coaching

Interpersonal skills

Customer service excellence

Job description

East of England Co-op in Melton Constable is seeking a Team Manager to lead the store team, coach colleagues and help realise their potential. You will deputise for the Branch Manager and ensure high standards, excellent service and store safety while engaging with the local community.

The role emphasises flexibility, people management, and delivering great customer experiences in a fast-paced food retail environment. Local support from nearby teams is provided.