Store Team Leader - Coaching, Service & Community

East of England Cooperative; Tendring; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive rates of pay

20% discount in our food stores

22 days holiday (plus bank holiday)

Enhanced family leave and pay

Opportunities to grow with training

Discounts and cashback across 900+ Ret

Financial wellbeing support

Cycle To Work and SmartTech

Employee Recognition Scheme

Long Service Awards

Free remote GP service 24/7

Employee Assistance Programme

Job summary

East of England Co-op Manningtree Branch is seeking a Team Manager who will guide colleagues to realise their potential through regular feedback, coaching and support. You will influence the local community by backing store initiatives and events while delivering high standards of service.

You'll work alongside the Branch Manager to lead a skilled, engaged team in a busy food retail environment, making fast, smart decisions and ensuring excellent customer experience every day.

Qualifications

• Previous leadership experience
• Ability to support and motivate others
• Flexible, hardworking and confident
• Great interpersonal and communication skills
• Friendly with a genuine commitment to great customer service

Responsibilities

• Leading your team and getting involved with all aspects of people management
• Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
• Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
• Make sure that your branch is operating safe and legally
• Build relationships with other stores and colleagues and the local community
• Promoting membership

Skills

Leadership experience

People management

Interpersonal skills

Communication skills

Flexible

Hard-working

Customer service

Job description

East of England Co-op Manningtree Branch is seeking a Team Manager who will guide colleagues to realise their potential through regular feedback, coaching and support. You will influence the local community by backing store initiatives and events while delivering high standards of service.

You'll work alongside the Branch Manager to lead a skilled, engaged team in a busy food retail environment, making fast, smart decisions and ensuring excellent customer experience every day.