Store Team Leader - Coach, Service & Community

East of England Cooperative; Colchester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay rates

Staff discount 20% in food stores

20 days holiday plus bank holidays

Family leave and pay arrangements

Training and apprenticeship programmes

Retailer-wide discounts and cashback

Financial wellbeing support

Cycle To Work, Rental Deposit Scheme,,

Employee Recognition Scheme

Long Service Awards

Free remote GP service 24/7

Employee Assistance Programme

Job summary

East of England Co-op in Colchester is seeking a Team Manager to lead a local store team, coach colleagues, and meet customer needs with high service standards.

You will work with the Branch Manager to drive excellence, manage people, and support the community-facing activities of the store. Flexible, non-contractual working patterns may apply, with opportunities to contribute to local causes.

Qualifications

• Proven leadership experience in a team setting.
• Strong interpersonal and communication skills.
• Friendly, with a genuine commitment to great customer service.

Responsibilities

• Lead your team and be involved in people management.
• Deputise for Branch Manager; may be in sole charge of the store.
• Ensure the branch delivers high standards and excellent customer service.
• Ensure branch operates safely and legally.
• Build relationships with other stores, colleagues and the local community.
• Promote membership across the store and community.

Skills

Leadership experience

Interpersonal skills

Customer service

Motivation & confidence

Flexibility & hard-working

Job description

East of England Co-op in Colchester is seeking a Team Manager to lead a local store team, coach colleagues, and meet customer needs with high service standards.

You will work with the Branch Manager to drive excellence, manage people, and support the community-facing activities of the store. Flexible, non-contractual working patterns may apply, with opportunities to contribute to local causes.