Store Team Leader - Lead & Motivate Customer Teams

Co-op Group; Pennington; On-site; GBP 17,000 - 23,000; Part time

Benefits offered by this job

30% discount in store

Flexible access to pay as you earn it

Up to 10% pension contributions

36 days of holiday (pro‑rata)

Training and career development

Job summary

Co-op Group is seeking a Customer Team Leader to run a small store team in a fast-paced environment. You'll lead shifts, support tills, and help deliver essential services to the local community.

The role is permanent, part-time, with varied shifts including early mornings and weekends. We offer a 30% colleague discount, career development, pension contributions, and 36 days holiday pro‑rata.

Qualifications

• Experience leading a small store team.
• Ability to work flexible shifts including weekends.
• Age 18+ to authorise age-related sales.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

People management

Retail operations

Customer service

Job description

Co-op Group is seeking a Customer Team Leader to run a small store team in a fast-paced environment. You'll lead shifts, support tills, and help deliver essential services to the local community.

The role is permanent, part-time, with varied shifts including early mornings and weekends. We offer a 30% colleague discount, career development, pension contributions, and 36 days holiday pro‑rata.