Store Team Leader - Inspire & Elevate Customer Experience

Southern Co-op; Chichester; Presencial; GBP 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Descripción de la vacante

Southern Co-op in Chichester is seeking a Team Leader to energise the store, support the team and deliver an outstanding customer experience. This full-time role (36 hours over 4 days) offers on-site duties across Post Office, Parcel Services and community initiatives, with full training provided.

You’ll lead by example and help the team thrive while delivering consistent service. We offer benefits including staff discounts, pension and an employee assistance programme, reinforcing our

Formación

• Providing excellent customer service and leading by example.
• Strong communication and team leadership abilities.
• Willingness to learn; full training and support provided.
• You may be required to obtain a personal licence to sell alcohol; full training will be provided.

Responsabilidades

• Support all aspects of store operations, including Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery.
• Engage with and support the local community.
• Assist with day-to-day store management, ensure safety and legality, and cover Store Manager when absent.
• Lead by example to deliver an excellent customer experience.
• Develop colleagues and help them thrive to support store growth.

Descripción del empleo

Southern Co-op in Chichester is seeking a Team Leader to energise the store, support the team and deliver an outstanding customer experience. This full-time role (36 hours over 4 days) offers on-site duties across Post Office, Parcel Services and community initiatives, with full training provided.

You’ll lead by example and help the team thrive while delivering consistent service. We offer benefits including staff discounts, pension and an employee assistance programme, reinforcing our