Team Leader

Southern Co-op; Chichester; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

Southern Co-op in Chichester is seeking a Team Leader to energise the store, support the team and deliver an outstanding customer experience. This full-time role (36 hours over 4 days) offers on-site duties across Post Office, Parcel Services and community initiatives, with full training provided.

You’ll lead by example and help the team thrive while delivering consistent service. We offer benefits including staff discounts, pension and an employee assistance programme, reinforcing our

Qualifications

• Providing excellent customer service and leading by example.
• Strong communication and team leadership abilities.
• Willingness to learn; full training and support provided.
• You may be required to obtain a personal licence to sell alcohol; full training will be provided.

Responsibilities

• Support all aspects of store operations, including Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery.
• Engage with and support the local community.
• Assist with day-to-day store management, ensure safety and legality, and cover Store Manager when absent.
• Lead by example to deliver an excellent customer experience.
• Develop colleagues and help them thrive to support store growth.

Job description

We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

What you’ll be doing…

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly - and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a full-time position of 36 hours per week, worked over 4 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we’re not just another shop on the high street - we’re here for our communities. . Now, we’re looking for a Team Leader. who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.