Store Team Leader - Flexible Hours & Community Impact

Co-op Group; Bannockburn; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% discount in store

Up to 10% pension contributions

36 days holiday pro-rata includingBank

24/7 GP access and support programme

Cycle to work scheme

Job summary

The Co-op Group is hiring a Customer Team Leader for a part-time, permanent role in Scotland. You will lead a small team in a fast-paced store, overseeing day-to-day operations and ensuring great service. The role may involve working in a post office or bakery, depending on the store needs.

You will drive merchandising, stock accuracy, and community engagement, while promoting Co-op membership. A flexible approach and ability to lead by example are essential, with regular weekend shifts and

Qualifications

• Leadership and people management experience.
• Retail and merchandising experience is welcome.
• Ability to motivate and coach team members.
• Customer-focused approach and strong communication skills.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail

Merchandising

Team coaching

Job description

The Co-op Group is hiring a Customer Team Leader for a part-time, permanent role in Scotland. You will lead a small team in a fast-paced store, overseeing day-to-day operations and ensuring great service. The role may involve working in a post office or bakery, depending on the store needs.

You will drive merchandising, stock accuracy, and community engagement, while promoting Co-op membership. A flexible approach and ability to lead by example are essential, with regular weekend shifts and