Part-Time Customer Team Leader - Lead a Community Store

Co-op Group; Aberdeen City; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Discount 30%

Pension contributions

Holiday entitlement

Flexible pay access

Training & development

Job summary

Co-op Group in Aberdeen, Scotland is seeking a Customer Team Leader to manage a small team on shift, delivering essential services and supporting store operations. The role includes frontline leadership, customer service, and community engagement.

You'll work in a fast-paced retail environment, including potential post office or bakery duties, with weekend shifts and overtime opportunities. 18+ age requirement applies and training is provided.

Qualifications

• Passion for people and leadership.
• Ability to work flexibly and lead by example.
• Experience in retail, merchandising, or team management is helpful but not required.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Team management

Retail experience

Customer service

Communication skills

Job description

Co-op Group in Aberdeen, Scotland is seeking a Customer Team Leader to manage a small team on shift, delivering essential services and supporting store operations. The role includes frontline leadership, customer service, and community engagement.

You'll work in a fast-paced retail environment, including potential post office or bakery duties, with weekend shifts and overtime opportunities. 18+ age requirement applies and training is provided.