Store Team Leader — Customer Service & Community Impact

Co-op Group; Anstruther; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Colleague discount 30%

Flexible pay

Up to 10% pension contributions

36 days holiday (pro-rata)

GP access 24/7

Cycle to work

Job summary

Co-op Group in Crail (Scotland) is seeking a Customer Team Leader to head a small store team on a part-time, 16-hour week contract with overtime.

You will oversee daily operations, assist with tills, merchandising, and stock, and champion Co-op membership while serving customers and the local community.

This role offers a competitive hourly rate of £14.48, flexible shifts including weekends, and access to benefits such as staff discounts and pension contributions.

Qualifications

• Aged 18+ to authorise age-related sales.
• Flexible, weekend shifts required.
• Experience not essential.
• Strong people skills and coaching ability.

Responsibilities

• Own day-to-day store operations on your shift.
• Motivate and support your team to deliver great service.
• Work hands-on on the shop floor and tills.
• Support stock, merchandising and HR processes.
• Champion Co-op membership and local community engagement.

Skills

People leadership

Retail experience

Team management

Customer service

Job description

Co-op Group in Crail (Scotland) is seeking a Customer Team Leader to head a small store team on a part-time, 16-hour week contract with overtime.

You will oversee daily operations, assist with tills, merchandising, and stock, and champion Co-op membership while serving customers and the local community.

This role offers a competitive hourly rate of £14.48, flexible shifts including weekends, and access to benefits such as staff discounts and pension contributions.