Store Team Leader - Flexible Hours & Benefits

Henderson Group; Ardglass; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Market competitive salary

Staff discount

Job summary

Henderson Group is seeking a Team Leader for our NI store network. You will help lead the team to deliver excellent customer service, manage shifts, and support the Store Manager to hit daily and weekly targets. You may cover Post Office duties as needed.

The role requires supervision experience, strong communication, and a customer-focused approach, with flexible hours across opening times.

Qualifications

• Experience at supervisory level leading a team in a customer-focused environment.
• Strong communication and listening skills with customers and team members.

Responsibilities

• Lead store team to follow policies, standards and practices.
• Own the store in the absence of other leaders (keyholder).
• Be a positive role model reflecting company values.
• Train, manage workload and stay hands-on to deliver great customer experience.
• Support Store Manager to maximise store performance and implement plans.
• Promote and participate in community initiatives.
• May cover the Post Office as part of the role.

Skills

Supervisory experience

Customer service

Communication

Leadership

Job description

Henderson Group is seeking a Team Leader for our NI store network. You will help lead the team to deliver excellent customer service, manage shifts, and support the Store Manager to hit daily and weekly targets. You may cover Post Office duties as needed.

The role requires supervision experience, strong communication, and a customer-focused approach, with flexible hours across opening times.