Store Team Leader – Flexible Hours & Community Impact

Henderson Group; Bangor; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Attractive pay

Employee assistance programme

Discount scheme UK/Ireland

Staff discount at SPAR/EUROSPAR

Job summary

Henderson Group in Bangor is seeking a Team Leader to help lead the store team, ensuring a welcoming customer experience and strong store performance. Reporting to the Assistant Manager, you will cover keyholder duties when needed and train and support colleagues while remaining hands-on in store.

You will promote the company values, help implement the store plan, engage with the local community, and may cover Post Office duties.

Qualifications

• Minimum criteria: store retail experience with at least 6 months in a supervisory role leading a team in a customer-focused environment.
• Must be aged 18 or over (for store legislative requirements).
• Natural ability to listen, interact and communicate with customers and team members.

Responsibilities

• Lead the store in the absence of other leaders and be a keyholder when required.
• Be a positive role model and represent our values: Ambition, Customer First, Teamwork, Integrity.
• Train, manage workload and support the team while remaining hands-on to ensure resources are in the right place to deliver customer service.

Skills

Supervisory experience

Customer service

Team leadership

Retail experience

Communication

Job description

Henderson Group in Bangor is seeking a Team Leader to help lead the store team, ensuring a welcoming customer experience and strong store performance. Reporting to the Assistant Manager, you will cover keyholder duties when needed and train and support colleagues while remaining hands-on in store.

You will promote the company values, help implement the store plan, engage with the local community, and may cover Post Office duties.