Store Team Leader: Energize Your Team & Customer Experience

Card Factory; Bath; On-site; GBP 23,000 - 29,000; Full time

Job summary

Card Factory in Bath is hiring a friendly and upbeat Team Leader to energize the store, support the Store Manager, and inspire the team to deliver outstanding customer experiences with a smile.

You will lead by example, drive daily operations, stay adaptable, and help colleagues grow their skills while keeping commercial performance on track. You’ll foster an inclusive, positive shop floor culture, manage busy periods, handle feedback, and ensure every customer leaves with what they came for.

Qualifications

• Strong leadership and communication to motivate a team.
• Energetic, proactive, and focused on excellent customer service.
• Able to adapt to changing store needs and meet targets.

Responsibilities

• Lead day-to-day store operations and customer experience.
• Support the Store Manager and cover shifts when needed.
• Inspire and develop team skills and performance.
• Drive commercial initiatives and maintain a positive store vibe.

Job description

Card Factory in Bath is hiring a friendly and upbeat Team Leader to energize the store, support the Store Manager, and inspire the team to deliver outstanding customer experiences with a smile.

You will lead by example, drive daily operations, stay adaptable, and help colleagues grow their skills while keeping commercial performance on track. You’ll foster an inclusive, positive shop floor culture, manage busy periods, handle feedback, and ensure every customer leaves with what they came for.