Store Team Leader - Elevate Service & Training

URBN Urban Outfitters, Inc.; Glasgow; Hybrid; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Life Leave

Employee Assistance program

40% employee discount

Season ticket loan

Cycle to work

Private Medical Insurance

Continued development

Job summary

URBN Urban Outfitters, Inc. in Glasgow is seeking a part-time supervisor to lead a team and deliver an unimagined store experience at Princes Square. You will coach staff to uphold service standards, drive sales, and maintain a welcoming store environment.

You will participate in staff recruitment, training and continuous development, while modelling the company values and ensuring high levels of customer care and operational excellence.

Qualifications

• Experience in a leadership or supervisor role in a fast-paced, customer-focused retail environment.
• Ability to train and develop associates to meet service expectations.
• Strong written and verbal communication skills.

Responsibilities

• Participate in training new and existing associates to meet service standards.
• Build and maintain relationships with peers and work collaboratively toward goals.
• Participate in staff recruitment and hiring.
• Uphold company standards and act as a mentor and role model.

Skills

Leadership

Training

Communication

Teamwork

Relationship building

Job description

URBN Urban Outfitters, Inc. in Glasgow is seeking a part-time supervisor to lead a team and deliver an unimagined store experience at Princes Square. You will coach staff to uphold service standards, drive sales, and maintain a welcoming store environment.

You will participate in staff recruitment, training and continuous development, while modelling the company values and ensuring high levels of customer care and operational excellence.