Store Team Leader: Elevate Customer Service & Growth

Co-op; Saighton; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

30% discount

Flexible pay access

Up to 10% pension

36 days holiday pro-rata

GP access 24/7

Cycle to work scheme

Career development resources

Job summary

Co-op, located at Sandy Lane, Saighton CH3 6BB, is seeking a Customer Team Leader to run a busy store across open, middle, and closing shifts. You will coach a small team, ensure smooth daily operations, and support services including potential post office or bakery tasks.

You will drive stock control, merchandising, and customer engagement while promoting Co-op membership and community ties. This role demands flexible leadership and a commitment to service with a strong focus on people.

Qualifications

• Must have passion for people and leadership.
• Ability to work flexibly and lead by example.
• Experience in retail, merchandising, or team management is helpful but not essential.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth

Skills

Leadership

Flexibility

Retail experience

Job description

Co-op, located at Sandy Lane, Saighton CH3 6BB, is seeking a Customer Team Leader to run a busy store across open, middle, and closing shifts. You will coach a small team, ensure smooth daily operations, and support services including potential post office or bakery tasks.

You will drive stock control, merchandising, and customer engagement while promoting Co-op membership and community ties. This role demands flexible leadership and a commitment to service with a strong focus on people.