Customer Team Leader: Store Ops & Community Impact

Co-op Group; Seaford; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% staff discount in store

Flexible pay access

Pension contributions up to 10%

36 days of holiday pro-rata

GP access 24/7

Cycle to work scheme

Full training and career development

Job summary

Co-op Group in Seaford is seeking a Customer Team Leader to oversee daily store operations and lead a small team on shift. You will ensure smooth service, accurate stock, and a welcoming store environment while driving community engagement and Co-op membership growth.

The role offers varied shifts, including early mornings and weekends, with during-week flexibility and opportunities to support post office or bakery services where applicable.

Qualifications

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth

Skills

Leadership

Flexible working

Retail skills

Job description

Co-op Group in Seaford is seeking a Customer Team Leader to oversee daily store operations and lead a small team on shift. You will ensure smooth service, accurate stock, and a welcoming store environment while driving community engagement and Co-op membership growth.

The role offers varied shifts, including early mornings and weekends, with during-week flexibility and opportunities to support post office or bakery services where applicable.