Store Team Leader — Customer-First Retail Lead

Henderson Group; Lisburn and Castlereagh District; Sur place; GBP 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Employee assistance programme

Perks Offers/Discount scheme

Staff discount (grocery/fuel)

Résumé du poste

Henderson Group is seeking a Team Leader for SPAR Rosepark in Dundonald. You will help lead the store team to deliver a top‑notch shopping experience and support the Store Manager in achieving goals.

The role requires flexibility to cover mornings, evenings and weekends across 6:00am–11:00pm, with a 42.5‑hour week. You will be in-store as a positive role model aligned with Ambition and Customer First.

Qualifications

• 18+ years old and legally allowed to work in NI.
• At least 6 months of supervisory store experience leading a team.
• Strong listening and communication skills with customers and staff.
• Target driven with focus on achieving store priorities and continuous improvement.

Responsabilités

• Lead the store team alongside Assistant/Store Manager to follow policies and standards.
• Take responsibility for store operations in absence of other leaders (including keyholder duties).
• Be a positive role model upholding Ambition, Customer First, Teamwork and Integrity.
• Train, manage workload and stay hands-on to ensure resources are in the right place at the right time.
• Support the Store Manager to maximise store performance and implement the store plan.
• Promote initiatives to support the local community with the store team.
• May be required to cover the Post Office when needed.

Connaissances

Customer service

Team leadership

Communication

Problem solving

Description du poste

Henderson Group is seeking a Team Leader for SPAR Rosepark in Dundonald. You will help lead the store team to deliver a top‑notch shopping experience and support the Store Manager in achieving goals.

The role requires flexibility to cover mornings, evenings and weekends across 6:00am–11:00pm, with a 42.5‑hour week. You will be in-store as a positive role model aligned with Ambition and Customer First.