Store Team Leader - Customer-First Growth & Development

Tesco UK; Evesham; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Job summary

Tesco UK is seeking a Store Manager to lead a high-performing team in-store, ensuring an excellent customer experience and strong store performance.

You will recruit, train, and develop colleagues, coach the team on product knowledge, safety, and profitability while delivering the Store Change Plan and ensuring legal trading and safety compliance. This role requires clear communication, resilience, and a customer-first approach.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills and ability to collaborate across colleagues.
• Customer-first approach and strong relationship-building.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root-cause issues with sustainable, long-term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Skills

Team leadership

Communication skills

Customer focus

Sales growth

Problem solving

Job description

Tesco UK is seeking a Store Manager to lead a high-performing team in-store, ensuring an excellent customer experience and strong store performance.

You will recruit, train, and develop colleagues, coach the team on product knowledge, safety, and profitability while delivering the Store Change Plan and ensuring legal trading and safety compliance. This role requires clear communication, resilience, and a customer-first approach.