Store Team Leader - Lead Service & Community Impact

Co-op Group; Bury St Edmunds; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% discount in store

Up to 10% pension contributions

36 days of holiday (pro‑rata)

Flexible pay access

GP appointments 24/7

Cycle to work scheme

Job summary

The Co-operative Food in Bury St Edmunds is looking for an energetic Customer Team Leader to head a small store team. You will supervise shifts, keep shelves stocked, and help drive service excellence while supporting community engagement.

You’ll work varied hours across mornings, afternoons, evenings and weekends, with a chance to contribute to post office or bakery duties where available. A strong leader helps the store grow and serve local customers.

Qualifications

• Experience in retail or team management is beneficial.
• Ability to lead by example and work flexibly.
• Passion for people and leadership.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail experience

Customer service

Team management

Tools

Point of Sale (POS) systems

Job description

The Co-operative Food in Bury St Edmunds is looking for an energetic Customer Team Leader to head a small store team. You will supervise shifts, keep shelves stocked, and help drive service excellence while supporting community engagement.

You’ll work varied hours across mornings, afternoons, evenings and weekends, with a chance to contribute to post office or bakery duties where available. A strong leader helps the store grow and serve local customers.