Store Team Lead

Crocs; Wembley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading retail brand as a Store Leader in Wembley, where you'll deliver exceptional service and foster a positive team environment. With a focus on retail excellence, you'll engage with customers and support various store operations, ensuring a memorable shopping experience. Your leadership will drive team performance and embody the Crocs brand values, making you a key player in our success.

Qualifications

• 2-3 years of retail experience preferred, especially in leadership roles.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver outstanding service using C.H.A.R.M. service model.
• Support daily retail operations including POS management and stock replenishment.
• Coordinate and prioritize store activities.

Skills

Communication

Interpersonal Skills

Attention to Detail

Flexibility

Job description

Select how often (in days) to receive an alert:

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.