Store Team Lead

Crocs, Inc.; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Store Team Lead for their Swindon Outlet. In this pivotal role, you will enhance customer experiences while leading a dynamic team. Your responsibilities will include overseeing daily operations, driving sales, and fostering a collaborative environment. With opportunities for growth and development alongside industry-leading professionals, this position is perfect for those passionate about retail. Join a company that values diversity and inclusion, and be part of a team that strives to create memorable shopping experiences for every customer.

Qualifications

• 2-3 years of retail experience, ideally in a leadership role.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Oversee store opening and closing procedures.
• Drive sales targets and ensure team performance.

Skills

Retail Experience

Customer Service

Communication Skills

Leadership

Attention to Detail

Job description

Join to apply for the Store Team Lead, Swindon Outlet role at Crocs, Inc.

Get AI-powered advice on this job and more exclusive features.

Overview

As a Sales Team Lead, you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. Your responsibilities include overseeing opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to meet company goals. This role offers growth opportunities alongside industry-leading teammates.

What You'll Do

• Deliver outstanding service to consumers using our C.H.A.R.M. service model.
• Create an enjoyable team environment encouraging suggestions, ideas, and concerns.
• Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities.
• Assist in various departments including customer service, product knowledge, visual presentation, and stock management.
• Support daily retail operations such as POS management, stock replenishment, pricing, markdowns, loyalty promotion, and cleanliness standards.
• Lead by example and collaborate with Store Management to improve sales KPIs.
• Adhere to Crocs, Inc. Asset Protection policies, including inventory control and compliance.

What You'll Bring

• 2-3 years of retail experience, preferably with store leadership roles.
• Flexibility to work nights, weekends, holidays, and extended hours.
• A passion for retail and creating memorable shopping experiences.
• Strong communication and interpersonal skills.
• Proactive and detail-oriented approach.
• Ability to embody Crocs’ brand values as a proud ambassador.

The company is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail Apparel and Fashion