Store Team Lead

Crocs; Livingston; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

AD&D coverage

Short-term disability

Long-term disability

Paid time off

Employee assistance

Voluntary benefits

Job summary

Crocs is seeking a Store Team Lead in Livingston to lead daily retail operations and deliver exceptional customer experiences. You will oversee team performance, manage stock, and ensure visual presentation aligns with Crocs standards.

You will be responsible for driving sales, maintaining store standards, and supporting associates across departments while embodying Crocs values and brand ambassador responsibilities. This role requires flexibility for varied shifts.

Qualifications

• 2–3 years of retail experience; prior store leadership preferred.
• Flexibility in work schedule, including nights, weekends, holidays and extended hours.
• Passion for creating memorable shopping experiences.

Responsibilities

• Deliver outstanding service to customers using the Crocs service model.
• Coordinate and meet store deadlines; prioritize daily activities.
• Assist in departments such as consumer service, product knowledge, and stock room management.
• Support sales-driven initiatives and loyalty programs.
• Adhere to asset protection policies and inventory controls.

Skills

Retail experience

Store leadership

Communication skills

Customer service

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title:Store Team Lead

Salary or Pay Range: £0.00 - £13.50

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, and many other additional voluntary benefits. This organization participates in E-Verify