Sales Associate

Crocs; Sarn; On-site; GBP 18,000 - 24,000; Full time

Job summary

Crocs Store in the United Kingdom is seeking a customer-focused Retail Associate to deliver outstanding service and support store operations. You’ll welcome customers, learn product knowledge, and contribute to a positive team environment across departments.

You’ll handle POS, stock replenishment, pricing, loyalty promotions and maintain cleanliness and presentation while adapting to nights/weekends and extended hours.

Qualifications

• Flexibility to work nights, weekends, holidays and extended hours.
• Passion for retail and creating memorable shopping experiences.
• Strong communication and interpersonal skills.
• Proactive and detail-oriented.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Contribute to a positive team environment with ideas and concerns.
• Learn and assist in multiple store departments including consumer service and stock.
• Support daily retail operations: POS, stock replenishment, pricing, promos, loyalty programs, cleanliness.
• Lead by example to improve KPIs with sales-driven techniques.
• Adhere to asset protection, inventory control and compliance procedures.

Skills

Customer service

Team collaboration

Communication skills

Flexibility

Attention to detail

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.