Sales Associate

Crocs; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Crocs is seeking a store associate to deliver outstanding customer service and support daily retail operations in our London stores. You will engage with customers, assist in product knowledge, merchandising, and stock management, and contribute to a positive team atmosphere.

Applicants should be flexible for evenings, weekends, and holidays, with a genuine passion for creating memorable shopping experiences and representing Crocs with integrity and enthusiasm.

Qualifications

• Flexible schedule including nights, weekends, and holidays.
• Commitment to delivering memorable shopping experiences.
• Strong communication and rapport-building with customers and team.
• Proactive, detail-oriented approach to tasks.
• Represent Crocs values as a brand ambassador.

Responsibilities

• Deliver outstanding service to consumers using Crocs’ service model.
• Foster an enjoyable team environment with ideas and concerns.
• Assist in departments: consumer service, product knowledge, display, stock room.
• Support daily retail operations: POS, replenishment, pricing, promotions.
• Lead by example with sales-driven improvements alongside Store Management.
• Adhere to asset protection, inventory control, and compliance procedures.

Skills

Customer service

Communication skills

Team collaboration

Attention to detail

Sales-driven attitude

Job description

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.