Store Team Lead

Crocs, Inc.; Livingston; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life & AD&D

Disability coverage

Paid time off

Employee assistance

E-Verify

Job summary

Crocs, Inc. is seeking a Store Team Lead to drive exceptional customer experiences and lead store operations in the United Kingdom. You’ll coach staff, ensure visual presentation, manage stock and POS processes, and support promotions while upholding Crocs’ brand standards.

The role emphasizes leadership, teamwork, and delivering memorable shopping journeys; availability for varied shifts is required, with the opportunity to contribute to sales-driven outcomes.

Qualifications

• 2–3 years of total retail experience; with a preference for candidates with previous store leadership roles.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• Flexibility in work schedule, including nights, weekends, holidays and extended hours.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Coordinate, delegate, prioritize and meet store deadlines with daily activities.
• Learn & assist in various store departments including consumer service, product knowledge and placement.
• Support team members in daily execution of retail operations such as POS, stock replenishment and pricing.

Skills

Retail experience

Store leadership

Customer service

Team collaboration

Tools

POS system

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title:Store Team Lead

Salary or Pay Range: £0.00 - £13.50

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, and many other additional voluntary benefits. This organization participates in E-Verify