Sales Associate (Seasonal)

Crocs, Inc.; Ashford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Crocs, Inc. in the United Kingdom is seeking a retail team member to deliver outstanding customer service and support daily store operations. You’ll engage with shoppers, uphold Crocs branding, and contribute to a positive, energetic store atmosphere.

Responsibilities include assisting in consumer service, product knowledge, stock handling, POS, pricing, markdowns, loyalty programs, and visual presentation while maintaining cleanliness and compliance with company policies.

Qualifications

• Retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Willingness to work nights, weekends, holidays and extended hours.
• Customer-focused approach with attention to detail.

Responsibilities

• Deliver outstanding service to consumers using the Crocs CHARM service model.
• Proactively contribute to an enjoyable team environment with suggestions and ideas.
• Learn and assist in departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations such as POS, stock replenishment, pricing and markdowns, loyalty programs, and maintaining cleanliness.
• Leads by example with sales-driven techniques to improve personal KPIs.
• Adhere to Crocs assets protection policies and inventory controls.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.