Store Supervisor: Lead Sales & Customer Experience

Livingston Designer Outlet; Livingston; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Livingston Designer Outlet is seeking a Supervisor for the Guess store. You will assist the management team to exceed profitability and KPI targets while ensuring top-tier customer service and a welcoming atmosphere for every guest.

You will also oversee visual merchandising, promotions, stockroom organization and staff coaching, with responsibilities including opening/closing the store and supporting travel to other locations as needed.

Qualifications

• Customer service orientation and a friendly approach to greeting customers on entry.
• Ability to achieve and exceed KPI and sales targets.
• Strong teamwork and communication within the store and management teams.

Responsibilities

• Assist management in driving store profitability and sales.
• Maintain exceptional customer service and greet customers on entrance.
• Maintain visual merchandising standards, promotions, and store cleanliness.
• Open, close, and operate the store as required and coordinate with staff.

Job description

Livingston Designer Outlet is seeking a Supervisor for the Guess store. You will assist the management team to exceed profitability and KPI targets while ensuring top-tier customer service and a welcoming atmosphere for every guest.

You will also oversee visual merchandising, promotions, stockroom organization and staff coaching, with responsibilities including opening/closing the store and supporting travel to other locations as needed.