Store Supervisor (Full Time 40h)

LEVI'S; Castleford; On-site; GBP 20,000 - 26,000; Full time

Job summary

Levi Strauss & Co. is seeking a Store Supervisor to support the leadership team in achieving store KPIs and to lead by example on the shop floor. You will translate commercial priorities into daily actions, mentor Stylists, and ensure an exceptional customer experience at all times.

You will contribute to achieving targets, uphold brand standards, and foster a positive team environment while supporting store operations and visual presentation across the selling floor.

Qualifications

• Experience in retail leadership or team management.
• Strong customer service experience.
• Ability to drive KPIs and support commercial priorities.

Responsibilities

• Support and deputise for management to deliver KPIs and priorities.
• Assist with daily/weekly sales targets to drive store performance.
• Monitor KPIs and team performance; assist reporting to management.
• Lead by example on the shop floor with exceptional customer service.
• Support stylist development through coaching and product knowledge sharing.
• Assist store operations including stock, admin, payroll, and rotas.
• Maintain strong visual merchandising and brand standards.
• Create a positive, inclusive, high-energy team environment.

Skills

Team leadership

Customer service

Retail operations

Visual merchandising

Coaching

Job description

About Us

Levi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are. Come find your fit - and your future - at LS&Co.

What You'll Be Doing

As a Store Supervisor, you'll support the leadership team in driving store performance while leading by example on the shop floor. You'll help translate commercial priorities into day to day action, support the development of Stylists, and ensure an exceptional customer experience at all times.

Here's how you'll make it happen:

• Supporting and deputising for the management team when required to deliver KPIs and commercial priorities
• Helping to implement daily and weekly sales targets to drive store performance
• Monitoring KPIs and team performance, supporting reporting and feeding back to the management team
• Leading by example on the shop floor, delivering exceptional 1 to 1 customer service
• Supporting the development of Stylists through coaching, training, and sharing product knowledge
• Assisting with store operations including stock management, admin, payroll, and rotas
• Helping to maintain strong visual merchandising and brand standards
• Creating a positive, inclusive, and high energy team environment

What You'll Bring

• A strong passion for the Levi's® brand and living our values
• Proven experience supporting or leading a team in a retail environment