Brand-Driven Retail Associate — Great Perks & Training

SWEATY BETTY; Cardiff; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merch

25 days holiday (pro-rated)

Refer a Friend bonus

Season Ticket Loan

Health Cash Plan

Wolverine Worldwide discount

Enhanced Family Leave

People Pension

Job summary

Sweaty Betty is seeking a customer-facing associate to join our UK stores. You will help customers select footwear and apparel, style outfits, and ensure they have an exceptional in-store experience.

The role emphasizes friendly, proactive service, knowledge of our collections, and the ability to perform well in a busy retail environment. Weekend availability and a positive, professional attitude are essential.

Qualifications

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and to share your product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere.

Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Skills

Retail sales

Excellent communication

Customer service

Enthusiasm to learn

Positive attitude

Ability to work under pressure

Education

High School diploma or equivalent

Job description

Sweaty Betty is seeking a customer-facing associate to join our UK stores. You will help customers select footwear and apparel, style outfits, and ensure they have an exceptional in-store experience.

The role emphasizes friendly, proactive service, knowledge of our collections, and the ability to perform well in a busy retail environment. Weekend availability and a positive, professional attitude are essential.