Store Supervisor — Customer-Centric Retail Lead

CJ Lang & Son Limited; Newport-on-Tay; On-site; GBP 12,000 - 15,000; Full time

Job summary

CJ Lang & Son Ltd operates SPAR Scotland with a network of stores and a head office in Dundee. We are seeking a Supervisor to join SPAR Newport on Tay to help the Store Manager run the day-to-day operations and deliver excellent customer service.

You will lead shift teams, manage tills, merchandised stores to brand standards, and ensure the safety and cleanliness of the store while upholding company values.

Qualifications

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
• Open and close the store
• Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
• Cash up and balance tills in line with company cash procedures
• Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
• Merchandise store according to store standards and company planograms
• Actively sell and promote offers to customers
• Process all sales transactions accurately and in line with Company procedures
• Adhere to all Company security measures to protect colleagues and stock
• Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
• Deputise and provide cover for the Store Manager in their absence
• Follow all current Company procedures in line with current legal requirements
• Complete all relevant training requirements to fulfil the role
• Maintain a high standard of cleanliness in the store at all times

Responsibilities

• Open and close the store and attend call outs when needed
• Supervise and support team on shift and allocate tasks
• Process all sales transactions accurately and balance tills
• Ensure store presentation and stock visibility per planograms
• Deputise for the Store Manager in their absence

Skills

Customer service

Team supervision

Cash handling

Merchandising

Job description

CJ Lang & Son Ltd operates SPAR Scotland with a network of stores and a head office in Dundee. We are seeking a Supervisor to join SPAR Newport on Tay to help the Store Manager run the day-to-day operations and deliver excellent customer service.

You will lead shift teams, manage tills, merchandised stores to brand standards, and ensure the safety and cleanliness of the store while upholding company values.