Supervisor - Larbert Main St - 24 hours

CJ Lang & Sons Ltd; Dundee; On-site; GBP 21,000 - 28,000; Full time

Job summary

CJ Lang & Sons Ltd seeks a Store Supervisor to join our team in Scotland. You will help the Store Manager run daily operations, deliver exceptional customer service, and support shift staff while upholding company values.

Responsibilities include opening/closing the store, supervising colleagues, balancing tills, merchandising, and promoting offers to customers. A professional appearance and adherence to procedures are essential.

Qualifications

• Customer service experience across store departments.
• Ability to supervise and support a team on shift.
• Experience with cash handling and till balancing.

Responsibilities

• Provide friendly, efficient customer service across store areas.
• Open and close the store.
• Attend call outs after hours when alarm is activated.

Skills

Customer service

Team supervision

Cash handling

Tools

POS system

Stock control

Price labelling

Job description

C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.

As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.

ACTIVITIES

Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)

Responsible for opening and closing of the Store

Attend call outs if the store alarm is activated during non-trading hours

Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner

Cash up and balance tills in line with company cash procedures

Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times

Merchandise store according to store standards and company planograms

Actively sell and promote offers to customers

Process all sales transactions accurately and in line with Company procedures

Adhere to all Company security measures to protect colleagues and stock

Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control

Deputise and provide cover for the Store Manager in their absence

Follow all current Company procedures in line with current legal requirements

Complete all relevant training requirements to fulfil the role

Maintain a high standard of cleanliness in the store at all times