Supervisor - Balmullo

CJ Lang & Sons Ltd; Balmullo; Vor Ort; GBP 21.000 - 25.000; Vollzeit

Zusammenfassung

CJ Lang & Sons Ltd is seeking a Store Supervisor for SPAR Scotland. You will assist the Store Manager with day-to-day running and deliver exceptional customer service in a busy retail environment.

As a supervisor you will lead shifts, open and close the store, supervise team members, handle cash, promote the brand, and ensure store standards and security procedures are followed.

Qualifikationen

• Experience in delivering excellent customer service.
• Experience supervising a team on shift.
• Able to open/close store and manage cash.
• Adherence to security and health & safety practices.

Aufgaben

• Provide friendly, efficient customer service across store areas.
• Open and close the store.
• Attend call outs after hours.
• Supervise and support team on shift.
• Balance tills and cash handling.
• Promote image and brand through professional presentation.
• Merchandise store to planograms.
• Process sales transactions accurately.
• Follow company procedures and security measures.
• Deputise for Store Manager when absent.

Kenntnisse

Customer service

Team supervision

Cash handling

Stock control

Merchandising

Sales promotion

Retail operations

Opening/closing

Tools

POS system

Jobbeschreibung

C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.

As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.

ACTIVITIES

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
• Responsible for opening and closing of the Store
• Attend call outs if the store alarm is activated during non-trading hours
• Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
• Cash up and balance tills in line with company cash procedures
• Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
• Merchandise store according to store standards and company planograms
• Actively sell and promote offers to customers
• Process all sales transactions accurately and in line with Company procedures
• Adhere to all Company security measures to protect colleagues and stock
• Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
• Deputise and provide cover for the Store Manager in their absence
• Follow all current Company procedures in line with current legal requirements
• Complete all relevant training requirements to fulfil the role
• Maintain a high standard of cleanliness in the store at all times