Store Shift Leader — Lead Team & Deliver Service

Tesco UK; Leeds; On-site; GBP 21,000 - 23,000; Part time

Job summary

Tesco UK in the United Kingdom is seeking a Shift Lead to oversee daily store operations, lead a team, and ensure a great customer experience. The role offers hourly pay from £15.59 to £16.86 in certain stores, with a guaranteed minimum of 16 hours per week and options starting at 12 hours.

You'll schedule shifts within availability windows, supervise across store areas, coach colleagues, and model excellent service.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Proven ability to deliver great in-store customer service.
• Strong communicator with the ability to motivate colleagues.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with colleagues, being the go-to person for day-to-day operational queries.
• Coaching colleagues and providing feedback to drive service excellence.
• Staying curious and seeking opportunities to serve customers and the community.

Skills

Team leadership

Customer service

Communication

Job description

Tesco UK in the United Kingdom is seeking a Shift Lead to oversee daily store operations, lead a team, and ensure a great customer experience. The role offers hourly pay from £15.59 to £16.86 in certain stores, with a guaranteed minimum of 16 hours per week and options starting at 12 hours.

You'll schedule shifts within availability windows, supervise across store areas, coach colleagues, and model excellent service.