Store Shift Leader — Lead, Inspire & Deliver Great Service

Tesco UK; Rowhedge; On-site; GBP 21,000 - 23,000; Part time

Job summary

Tesco Shift Lead position in Tesco UK stores centers on delivering an exceptional in-store experience for customers. You will lead a team, manage daily operations, and serve as the main point of contact for operational queries, while promoting inclusive teamwork and great service.

The role emphasises flexible working, with a guaranteed minimum hours schedule and a starting hourly rate of 15.59, rising to 16.86 in M25 stores. Tesco values diversity and supporting colleagues and communities.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.
• We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
• To be over 18 for this role.

Skills

Team leadership

Communication

Customer focus

Adaptability

Problem solving

Job description

Tesco Shift Lead position in Tesco UK stores centers on delivering an exceptional in-store experience for customers. You will lead a team, manage daily operations, and serve as the main point of contact for operational queries, while promoting inclusive teamwork and great service.

The role emphasises flexible working, with a guaranteed minimum hours schedule and a starting hourly rate of 15.59, rising to 16.86 in M25 stores. Tesco values diversity and supporting colleagues and communities.