Store Shift Lead — Grow People, Drive Profit

Iceland Foods Ltd; Basildon; Presencial; GBP 21.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15% discount in Iceland and The Food 1

28 days holiday including Bank Holiday

Christmas vouchers

Refer a Friend scheme

Healthcare plan

Grocery Aid support

Career progression opportunities

Supportive work environment

Descripción de la vacante

Iceland Foods Ltd is seeking a committed Shift Manager to support the management team and deliver excellent in-store experience. You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, reflecting a proactive leadership role.

In this position you will drive availability, customer service, and sales while mentoring the team and upholding store standards and policies. A positive, inclusive approach is essential.

Formación

• Proven experience in a retail management or supervisory role.
• Communicates effectively with colleagues to deliver store tasks right first time.
• Plans and organizes the shift using every team member.
• Provides balanced feedback to improve colleague performance.
• Sets the pace of the team on shift, hands-on to deliver a great store.

Responsabilidades

• Maximise store availability and customer service.
• Drive sales initiatives and promotions with the team.
• Support management with daily store operations.
• Lead by example, ensuring cash handling and security policies are followed.
• Contribute to an inclusive culture and staff development.

Conocimientos

Retail management

Supervisory role

Effective communication

Shift planning

Performance feedback

Team leadership

Descripción del empleo

Iceland Foods Ltd is seeking a committed Shift Manager to support the management team and deliver excellent in-store experience. You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, reflecting a proactive leadership role.

In this position you will drive availability, customer service, and sales while mentoring the team and upholding store standards and policies. A positive, inclusive approach is essential.