Store Shift Lead - Flexible Hours & Growth

Tesco; Aldeburgh; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday leave 20 days+

Flexible working

Colleague Clubcard 10–15%

Wellbeing services

Life cover 5x pay

Pension with 7.5% matching

Discounts and shares

Cycle-to-work

Uniform provided

Job summary

Tesco is hiring a Shift Lead to oversee daily store operations in the UK. You will lead a team to ensure a smooth customer experience, supervise day-to-day tasks, and respond to in-store needs with a customer-first mindset.

The role requires 18+ eligibility, prior team-lead or management experience in retail, and strong communication. Flexible hours, with 16 hours minimum, and a focus on inclusivity are highlighted in the offer.

Qualifications

• 18+ to apply
• Experience in a team lead or management position in fast-paced retail
• Strong role model with passion for delivering great service
• Build positive, inclusive relationships to support the team
• Clear communicator to keep team well informed
• Natural leader who motivates and inspires for results

Responsibilities

• Lead the team to deliver a great in-store customer experience
• Work across all store areas and be the go-to person for daily queries
• Build positive, inclusive relationships to support peak performance
• Confidently lead the store in the Manager’s absence
• Make balanced decisions and adapt to change
• Coach colleagues, give feedback and model great service
• Stay curious and seek opportunities to serve customers and communities

Skills

Team leadership

Customer service

Communication

Retail experience

Job description

Tesco is hiring a Shift Lead to oversee daily store operations in the UK. You will lead a team to ensure a smooth customer experience, supervise day-to-day tasks, and respond to in-store needs with a customer-first mindset.

The role requires 18+ eligibility, prior team-lead or management experience in retail, and strong communication. Flexible hours, with 16 hours minimum, and a focus on inclusivity are highlighted in the offer.