Store Service Advisor (Part-Time)

TN United Kingdom; Glasgow; On-site; GBP 20,000 - 30,000; Part time

Job summary

An exciting opportunity awaits at a forward-thinking company in Glasgow for a passionate Store Service Advisor. This role is perfect for someone who thrives in a dynamic retail environment, especially during the festive season. You'll engage with customers, provide exceptional service, and contribute to the store's success. With a focus on luxury fashion, your role will involve networking to grow the customer base and supporting your team in achieving sales targets. Join a company that values dedication and offers generous perks, including a staff discount and opportunities for career progression.

Benefits

Generous staff discount

29 days holiday including bank holidays

Access to Employee Assistance Programme

Company pension scheme

Opportunities for professional development

Qualifications

• Experience in a customer-facing role, preferably in luxury fashion.
• Strong ambition to grow within the retail sector.

Responsibilities

• Engage with customers to develop and grow the customer base.
• Support the store team in maximizing sales and enhancing company profile.

Skills

Customer service experience

Communication skills

Knowledge of luxury fashion

Sales techniques

Job description

Store Service Advisor - Part Time, Glasgow

Recognised as one of the fastest growing companies in the UK, END. offers an exciting opportunity to join a dynamic team. We are seeking a positive, passionate, and dedicated individual to be part of our future success.

About END. Over the last 19 years, END. has evolved into a technology-led retailer providing luxury and contemporary apparel, exclusive sneaker drops, and more to a global audience. We pride ourselves on delivering a first-class customer experience, with over 2 million customers across 80+ countries, supported by retail stores in the UK and Milan.

The Role: We are looking for an energetic and ambitious Service Advisor with a strong understanding of luxury fashion and lifestyle to support our store during the Christmas period. Your main responsibilities will include engaging with customers, developing new business, and providing personalized service that exceeds expectations.

Key Responsibilities:

1. Network with customers to develop and grow the customer base, achieving sales targets.
2. Support the store team in maximizing sales and enhancing the company profile.
3. Display exemplary service techniques to ensure high standards of customer service.
4. Assist in store operations, understanding all processes and procedures.
5. Maintain product and merchandising standards, replenish stock, and follow visual merchandising guidelines.
6. Share your knowledge of products and industry with customers.
7. Handle financial transactions accurately and professionally.

Skills and Experience:

1. Experience in a customer-facing role, preferably within luxury fashion or a related industry.
2. Ambition to grow within the retail sector.
3. Sociable and charismatic with excellent communication skills.
4. Ability to engage with diverse customer types effectively.

What We Offer:

• Generous staff discount and sales.
• 29 days holiday including bank holidays and birthday.
• Access to Employee Assistance Programme.
• Company pension scheme.
• Opportunities for professional development and career progression.

Our core values focus on putting customers first, passion, dedication, and striving for excellence through positivity, collaboration, and simplicity.