Store Operations Manager — Flexible Hours & 35 Days Leave

PPG Industries; Salisbury; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Bonus structure 12% to 42%

35 days annual leave

39 hours per week with overtime/lieu

Work/life balance – no Saturday/Sunday

Company pension contributions

Career progression via PPG Training

Private healthcare

Staff discount on paint/decorating

Recognition programme

Wellbeing and cycle to work scheme

Job summary

PPG Industries in Salisbury is seeking a Store Operations Manager to lead from the front, driving sales and maintaining high operating standards within the Johnstone’s Decorating Centre.

You will oversee customer service excellence, supervise sales staff, schedule shifts, and train colleagues while ensuring compliance with company policies. The role offers a competitive salary, a generous bonus scheme and first-rate benefits.

Qualifications

• Previous experience in a customer facing environment delivering on direct sales.
• Strong leadership, mentoring and motivational skills with previous supervisory and or management experience.
• Demonstrates the ability to stay calm and composed when dealing with difficult situations.
• Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.

Responsibilities

• Achieving expected sales and profit targets within store to ensure Company profitability.
• Providing day to day management of the Sales Assistants which will include the organisation and planning of both working rotas and absence planners.
• Providing training to all new and existing colleagues and coaching where necessary.
• Working Operational Managers to control resources in line with budgeted costs.
• Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
• Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.

Skills

Sales leadership

Customer service

Team management

Training

Job description

PPG Industries in Salisbury is seeking a Store Operations Manager to lead from the front, driving sales and maintaining high operating standards within the Johnstone’s Decorating Centre.

You will oversee customer service excellence, supervise sales staff, schedule shifts, and train colleagues while ensuring compliance with company policies. The role offers a competitive salary, a generous bonus scheme and first-rate benefits.