Store Operations Manager – Customer Focus & Career Growth

PPG; Redditch; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Starting salary

Bonus scheme

33 days annual leave

39 hours/week

No weekend evenings

Pension contributions

Career progression

Private healthcare

Staff discount

Colleague recognition

Wellbeing programme

Cycle to work

Job summary

PPG is seeking a Store Operations Manager for the Redditch Johnstone’s Decorating Centre in the Architectural Coatings division. This full-time, permanent role focuses on overseeing daily store operations, delivering excellent customer service and leading a friendly team.

You will manage stock, train staff, and ensure the store remains well-presented while implementing stock procedures and promoting our brand.

Qualifications

• Previous management or supervisor experience desirable.
• Previous experience in a customer facing environment.
• Good communications skills with a positive customer focus attitude.
• Good understanding of IT systems.
• Flexibility towards working hours and duties.
• Driving licence is needed for this role.

Responsibilities

• Oversee the day to day running of the store, ensuring customers and staff have everything they need
• Serve customers on the trade counter and in store, in a friendly and professional manner.
• Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
• Ensure your store always looks well-presented and clean.
• Follow stock management procedures by taking in deliveries and keeping the shelves full.

Skills

Management

Customer facing

Communication

IT systems

Flexible hours

Driving licence

Job description

PPG is seeking a Store Operations Manager for the Redditch Johnstone’s Decorating Centre in the Architectural Coatings division. This full-time, permanent role focuses on overseeing daily store operations, delivering excellent customer service and leading a friendly team.

You will manage stock, train staff, and ensure the store remains well-presented while implementing stock procedures and promoting our brand.