Store Operations Manager
PPG Industries
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Benefits offered by this job
Job summary
PPG Industries' Redditch Johnstone’s Decorating Centre is seeking a Store Manager to oversee daily operations, drive sales, and lead a small team in a customer-focused environment.
You will manage trade counter service, ensure stock availability, and promote our brand while upholding health and safety standards. The role offers a permanent full-time position with training and opportunities for career progression.
Qualifications
- Experience in a customer facing environment is desirable.
- Good understanding of IT systems and basic software.
- Previous management or supervisory experience would be advantageous.
Responsibilities
- Oversee the day-to-day running of the store and ensure customers and staff have what they need.
- Serve customers at the trade counter and in-store, in a friendly and professional manner.
- Complete training to confidently select the correct products for customer needs and promote the brand.
- Ensure the store remains well-presented and clean.
- Follow stock procedures by receiving deliveries and keeping shelves stocked.
Skills
Tools
Job description
We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer-focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
- Competitive starting salary of with yearly reviews
- Excellent uncapped commercial bonus scheme, paid quarterly
- 33 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognizes and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
As a Store Manager, your responsibilities will include:
- Oversee the day to day running of the store, ensuring customers and staff have everything they need
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
- Previous management or supervisor experience desirable
- Previous experience in a customer facing environment
- Good communications skills with a positive customer focusses attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license is needed for this role
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit www.ppg.com and follow @PPG onX.
Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, movefastanddon’tstop until we solve their biggest challenges. When our customers win, we all grow.
Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.
Productive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers.
Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths.
Strong. United. Passionate. We work safely, act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.
At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.
PPGprovidesequal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, genderidentityor expression.
If you need an adjustment due to a disability, please email recruiting@ppg.com.
PPG pay ranges and benefits can vary bylocationwhich allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurancecoveragesand benefits will bein accordance withthe terms and conditions of the applicable plans and associated governing plan documents.Benefits will be discussed with you by your recruiter during the hiring process.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process,so that we can do better today than yesterday.
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