Store Operations Manager

The Range; West Kilbride; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Store Operations Manager to join their expanding team. This pivotal role involves overseeing store operations, ensuring compliance with company policies, and leading a team to maximize sales while delivering exceptional customer service. The ideal candidate will bring proven retail management experience and a passion for inspiring colleagues. With a focus on growth and development, this role offers a fantastic opportunity to progress within a thriving business environment. If you're ready to take your career to the next level in a supportive and dynamic setting, this position is perfect for you.

Benefits

Competitive Salary

Career Progression Opportunities

Employee Discounts

Training and Development Programs

Qualifications

• Proven experience as a Store Operations Manager in a retail setting.
• Strong leadership skills to inspire and guide retail staff.

Responsibilities

• Ensure compliance with company policies and procedures.
• Manage reconciliation and banking of store revenues effectively.
• Lead the team in maximizing sales and delivering excellent customer service.

Skills

Retail Management

Customer Service

Sales Maximization

Compliance Management

Education

Experience in Retail Environment

Tools

Point Of Sale Systems

Stock Management Systems

Email Systems

Job description

As a result of our expansion plans and our continued ongoing success we are seeking a Store Operations Manager.

In this role you will be a key member of the store senior management team and will report to the Store Manager.

What are we looking for?

To be successful in this role you will be a dedicated and experienced Store Operations Manager. You will lead by example and inspire our retail colleagues to maximise sales and deliver excellent customer service.

You will be responsible for the following:

1. Company policies and procedures
2. Accuracy of Company documentation
3. Reconciliation and banking of all store revenues
4. Trading Standards compliance checks
5. Store e-mail system usage
6. Production of Point Of Sale/ price indicators
7. Booking on of incoming/outgoing stock
8. Processing of damaged (demics) stock
9. Issuing and inputting stock inventory counts
10. Issuing and inputting inter-store transfers
11. Ensuring store compliance with Company deadlines
12. Processing customer orders
13. New starter induction
14. New starter reference checks
15. Payroll procedures
16. Adherence to cash office procedures.

Applicants must have the relevant experience within a retail environment. In return, we offer a great salary, along with additional benefits and the opportunity to progress within an ever-growing business.