Operations Manager

SmartWatch Solutions Ltd; Leeds; Remote; GBP 30,000; Full time

Job summary

A leading security solutions provider is looking for an experienced Operations Manager to oversee their Manned Guarding Department. This role offers a competitive salary and the opportunity to manage multiple sites across the UK while ensuring exceptional service delivery and compliance with industry regulations.

Benefits

Company Car

Phone

Laptop

31 Days Holiday (incl. Bank Holidays)

Rising to 33 Days Over 2 Years

Qualifications

• Proven experience in security operations or team/site management.
• Full UK driving licence essential.

Responsibilities

• Act as the main point of contact for clients and ensure exceptional service delivery.
• Oversee and support the performance of our security guards and subcontractors.
• Plan and manage guard rotas, ensuring full site coverage.

Skills

Leadership

Communication

Organisational Skills

Problem Solving

Job description

SmartWatch Solutions Ltdis seeking an experienced and drivenOperations Managerto join ourManned Guarding Department. This is a fantastic opportunity to take ownership of a key division within a well-established security solutions provider.

SmartWatch Solutions is a national security company providing consistent excellence in customer service and innovative solutions to our clients challenges. Established since 2006 and fully accredited to work within multiple industry sectors we offer an excellent service through a consultative approach to site requirements, building a cost effective solution based on our industry wide experience.

• Location: Remote / Leeds Office
• Salary: Up to £30,000 per annum
• Company Car, Phone & Laptop Provided
• 31 Days Holiday (incl. Bank Holidays), Rising to 33 Days Over 2 Years

Key Responsibilities:

• Act as themain point of contactfor clients and ensure exceptional service delivery
• Oversee and support theperformance of our security guards and subcontractors
• Plan and manageguard rotas, ensuring full site coverage and operational efficiency
• Handle theday-to-day managementof multiple sites across the UK
• Maintain strong relationships with both internal teams and external stakeholders
• Ensure compliance with company policies and industry regulations

What We Offer:

• Competitive salary up to£30,000negotiable based on experience
• Company car, mobile phone, and laptop
• Generousholiday entitlement(31 days incl. bank holidays, increasing to 33 days)
• Opportunity to play a vital role in a growing, forward-thinking company
• Supportive management team and a collaborative working environment

About You:

• Proven experience insecurity operationsorteam/site management
• Strong leadership, communication, and organisational skills
• Ability to work under pressure and solve problems efficiently
• Full UK driving licence essential