Store Manager- White City

NEOM Wellbeing; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Birthday leave

Flexible working hours

Monthly product discount

Healthcare cash-back plans

Job summary

A leading wellness company is looking for a Store Manager in London White City. In this full-time position, you'll manage all store operations while creating a supportive environment for both your team and customers. You will lead community initiatives, organize events, and drive store performance, all while aligning with the company's values of wellbeing and sustainability. Benefits include flexible hours, healthcare plans, and additional wellbeing days.

Qualifications

• Minimum 2 years' experience in team management, preferably in retail.
• Proven background in health and beauty sector.
• Strong leadership abilities and a focus on customer service.

Responsibilities

• Manage store operations, including sales performance and stock ordering.
• Recruit and mentor team members, focusing on education and wellbeing.
• Organize events and promote the NEOM brand within the community.

Skills

Leadership skills

Customer service

Team management

Community engagement

Retail management

Tools

MS Office

Google Drive

Job description

Store Manager – NEOM Wellbeing, London White City

Are you an entrepreneurial Store Manager who is passionate about delivering an exceptional customer experience and fostering a supportive environment for your team? This full‑time, permanent role will put you at the head of a standalone store, building a unique NEOM Wellbeing community, delivering memorable events, and driving store performance while nurturing your team's growth.

About NEOM Wellbeing

NEOM Wellbeing is a B Corp‑certified business that “Supercharges Wellbeing.” With 100 % natural fragrances at its core, the company empowers people, nurtures communities, and respects the planet. We offer staff extra wellbeing days, time off to volunteer, birthday leave, enhanced healthcare, and a monthly product allowance.

Responsibilities

• Lead and manage all aspects of store operations including sales performance, KPIs, payroll, rotas, stocktakes, reporting, and stock ordering.
• Champion the NEOM brand by organising and supporting in‑store and field events, collaborating with local businesses and partners.
• Recruit, train, and mentor your team with a strong focus on education, development, and wellbeing.
• Deliver an unforgettable NEOM Wellbeing experience for every customer, inspiring positive lifestyle choices.
• Develop and execute an annual events plan to support monthly activations and brand partnerships.
• Identify opportunities to support our people and planet, including fundraising for our partnered charity through events and collaborations.
• Lead community initiatives that promote inclusivity, volunteering, and local engagement.

Requirements

• Minimum 2 years’ experience managing a team, ideally in a standalone retail environment.
• Proven background in the health and beauty industry.
• Passion for wellbeing and delivering exceptional customer service.
• Strong leadership skills with the ability to coach and inspire a team.
• Commercially driven with a focus on increasing store footfall and brand presence.
• Excellent attention to detail and high operational standards.
• Confident communicator with a collaborative and proactive mindset.
• IT‑literate, comfortable using MS Office, Excel and Google Drive.
• Self‑motivated, able to multitask and work independently.
• Aligned with NEOM’s values and committed to community and wellbeing initiatives.

What We Would Love

• Experience in retail management within a health and beauty context.
• Knowledge of local community engagement strategies.
• Experience organising events and partnerships.
• Fluency in digital tools for tracking performance.

Benefits

• 25 days holiday plus bank holidays.
• Birthday leave.
• Flexible working hours.
• Wellbeing time to recharge and reset.
• Monthly NEOM product and staff discount.
• Healthcare: cash‑back plans, outpatient cover, GP consultations, therapies, and mental health support.
• Time off for volunteering and support for personal fundraising.

Apply Now: If you’re ready to share good vibes at NEOM Wellbeing’s Westfield White City Hub, we can’t wait to hear from you!

• Seniority level: Mid‑Senior
• Employment type: Full‑time
• Job function: Management
• Industries: IT Services and IT Consulting