30hr Keyholder - Leeds, Victoria Gate

NEOM Wellbeing; Leeds; On-site; Part time

Benefits offered by this job

Up to 25 days holiday plus bank holidays

Time off on your birthday

Wellbeing time

Free NEOM product each month

Cash back plans and health support

Time off for volunteering

Job summary

A wellness brand in Leeds is seeking a passionate and customer-focused keyholder to join their Wellbeing Hub for part-time hours. The role involves delivering exceptional customer experiences, supporting team sales goals, and maintaining high standards in store. Ideal candidates should be confident communicators who thrive in a retail environment and are available to work various hours, including evenings and weekends. The position offers a supportive atmosphere along with various employee benefits.

Qualifications

• Self motivator and able to maintain impeccable standards in store.
• Able to work effectively with cross functional teams.
• Capable of working retail hours, including weekends and evenings.

Responsibilities

• Provide the highest standard of NEOM Customer Experience.
• Drive forward sales and company objectives.
• Assist the team and Store Management with daily tasks.

Skills

Customer service passion

Confident communication

Team player

Attention to detail

Tools

Excel

Google Drive

Job description

Overview

We are looking for someone who has a passion and flair for customer service to join our Wellbeing Hub in Leeds as a keyholder for 30 hours a week over 4 days. You must be available to work weekdays and weekends; late nights may be required. We are looking for someone who prides themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values, ideally with a passion for the health or beauty industry.

Location: Leeds, United Kingdom. Employment type: Part-time. Seniority level: Entry level.

Responsibilities

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Drive forward sales and company objectives
• Assist the team and Store Management with daily tasks
• Proactively contribute to the wellbeing of our planet & our people
• Work on initiative and be proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld

Requirements

• A love of customer service and to be able to translate this to inspire your colleagues
• Self motivator and able to maintain impeccable standards in store
• Confident communicator - treat everyone with honesty, kindness and respect
• Able to work effectively with cross functional teams
• Meticulous attention to detail
• The ability to work retail hours, including weekends and evenings

What We Would Love

• Team player with a can-do attitude
• Deep affinity for NEOM and its values with a keen interest in wellbeing
• Positive energy that will inspire others
• Capable in Excel and Google Drive

Benefits

• TIME TO CHILL - Up to 25 days holiday plus bank holidays
• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME - Take some time to recharge and reset
• NEOM GOODIES - A free NEOM product each month, plus staff discount
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
• DO GOOD, FEEL GOOD - Time off for volunteering, plus support for personal fundraising efforts

Apply Now

If you're ready to share some Good Vibes in our Leeds Wellbeing Hub and join the team at NEOM Wellbeing, apply below. We can't wait to hear from you!