Wellbeing Retail Keyholder: Customer Experience Lead

NEOM Wellbeing; Greater London; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Monthly product allowance

Staff discount

Enhanced healthcare coverage

Wellbeing days

Birthday off

Time to volunteer

Volunteer support for fundraising

Free NEOM product each month

Job summary

NEOM Wellbeing on Regent Street seeks a friendly, energetic Customer Service Assistant for 21 hours per week to deliver exceptional in-store experiences. You should be passionate about health and wellbeing and comfortable sharing tips with customers.

Role requires availability on weekdays and weekends, with potential late shifts. Expect a welcoming team, staff discounts, product allowances, and a culture that values wellbeing and inclusivity.

Qualifications

• Passion for delivering exceptional customer service.
• Welcoming and genuine approach aligned with brand values.
• Availability on weekdays and weekends; late nights may be required.

Responsibilities

• Provide the highest standard of NEOM Customer Experience in store.
• Drive forward sales and company objectives.
• Assist the team and Store Manager with daily tasks.
• Proactively contribute to the wellbeing of our planet & our people.
• Maintain housekeeping, cleanliness and visual merchandising standards.
• Communicate confidently with customers and colleagues.

Skills

Customer service

Retail experience

Team player

Tools

Microsoft Excel

Microsoft Suite

Job description

NEOM Wellbeing on Regent Street seeks a friendly, energetic Customer Service Assistant for 21 hours per week to deliver exceptional in-store experiences. You should be passionate about health and wellbeing and comfortable sharing tips with customers.

Role requires availability on weekdays and weekends, with potential late shifts. Expect a welcoming team, staff discounts, product allowances, and a culture that values wellbeing and inclusivity.