Store Manager - Pharmacy & Dispensary Leader

Boots.com; Cardiff; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Employee discount across Boots

Discretionary annual bonus

38 days annual leave

Parental leave pay gift card

Flexible benefits

Counselling and wellbeing support

Job summary

Boots is seeking an experienced Store Manager for a small store, focused on delivering expert healthcare, exceptional service and community connections. You’ll lead a close-knit team, drive sales, and manage dispensary operations while upholding Boots standards and patient care.

You’ll build relationships with local healthcare partners, develop your team, and use data to improve performance while delivering a great customer experience in a trusted community setting.

Qualifications

• Retail management experience with a strong commercial focus.
• Excellent customer service and relationship-building skills.
• Ability to lead performance and implement in-store strategy.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build relationships with GP surgeries and engage with the local community.
• Deliver NHS and private services with clear, trusted advice.
• Run a compliant dispensary with attention to detail.
• Champion the Boots brand and store differentiation.
• Coach your team to grow in confidence and capability.
• Use data and insights to improve daily operations.

Skills

Retail management

Commercial awareness

Customer service

Team leadership

Education

NVQ Level 2 in Pharmacy Services (UK)

Job description

Boots is seeking an experienced Store Manager for a small store, focused on delivering expert healthcare, exceptional service and community connections. You’ll lead a close-knit team, drive sales, and manage dispensary operations while upholding Boots standards and patient care.

You’ll build relationships with local healthcare partners, develop your team, and use data to improve performance while delivering a great customer experience in a trusted community setting.