Store Manager – Luxury Menswear & Bespoke Tailoring

GIEVES & HAWKES; Bath; Vor Ort; GBP 40.000 - 56.000; Vollzeit

Benefits dieser Stelle

25 days holiday

Fearless 1200

Stakeholder Pension Scheme

60% discount in G&H stores

20% discount Fraser Group stores

Managers Bonus scheme

Zusammenfassung

Gieves & Hawkes, No.1 Savile Row, seeks a Store Manager to lead operations, grow ready-to-wear and made-to-measure divisions, and drive exceptional customer service. You will manage a high-performing team, achieve financial targets, and embody the brand's heritage and values.

The role requires 3–5 years in luxury retail at a senior level, strong people management, and a passion for tailoring. English proficiency and a polished, professional appearance are essential for success in this

Qualifikationen

• Minimum of 3/5 years' experience in luxury retail, ideally menswear, at an Assistant Manager or Store Manager level.
• Passion for driving new business & networking with business/individuals.
• Clear, concise, polite communication essential.
• Expert in people management & improving team performance.
• Passionate about tailoring, with a desire to increase this knowledge.
• Proficient in English, both verbal and written.

Aufgaben

• To be responsible for the efficient running and operations of the store.
• To Develop and grow the ready-to-wear & made-to-measure areas of the business.
• To Market & network Gieves & Hawkes locally & regionally
• To lead, develop and manage an outstanding team who consistently deliver an exceptional customer experience.
• To achieve and exceed set financial targets and KPI's
• To always be an ambassador of the brand and key corporate values
• To achieve set financial targets on a daily/weekly/monthly/quarterly and annual basis
• To liaise with and update the Regional Manager regarding all financial targets and weekly reports relating to the department.
• To ensure that the sales team are updated daily with progress on the weekly, monthly and year to date performance and tasked accordingly
• To maintain KPI metrics including conversion, ATV, UPT and CRM Data Capture for store and team
• To deliver outstanding customer service and maintain excellent levels of store presentation
• To monitor stock levels and coordinate replenishment with Merchandising/Planning
• To train and develop staff, conduct meetings, and uphold brand image
• To motivate the team through objectives, feedback and discipline as required
• To ensure health and safety compliance in-store
• To plan localised events with Regional/Marketing teams and manage guest invitations
• To uphold Fraser Group benefits and store standards

Kenntnisse

People management

Team leadership

Networking

English proficiency

Jobbeschreibung

Gieves & Hawkes, No.1 Savile Row, seeks a Store Manager to lead operations, grow ready-to-wear and made-to-measure divisions, and drive exceptional customer service. You will manage a high-performing team, achieve financial targets, and embody the brand's heritage and values.

The role requires 3–5 years in luxury retail at a senior level, strong people management, and a passion for tailoring. English proficiency and a polished, professional appearance are essential for success in this