Luxury Retail Sales Consultant: Tailoring & Service Lead

Gieves & Hawkes; York and North Yorkshire; Vor Ort; GBP 27.000 - 40.000; Vollzeit

Benefits dieser Stelle

25 days' holiday + bank holidays

Fearless 1200

Stakeholder Pension Scheme

60% discount in G&H stores

20% discount in Fraser Group stores

Managers Bonus scheme

Zusammenfassung

Gieves & Hawkes, located at No.1 Savile Row, is seeking a Senior Sales Consultant to support the Store Manager in day-to-day store management, with a focus on the RTW department. You will drive customer service, team development, and retail standards, deputising for the Deputy Manager when required.

You will bring 2–3 years of luxury retail experience, a passion for tailoring, and excellent English communication, whilst maintaining impeccable presentation and flexibility to business needs.

Qualifikationen

• Minimum of 2/3 years' experience in luxury retail, ideally menswear, at a Senior Sales/Sales Consultant level or higher.
• Clear, concise, polite communication is essential.
• Passionate about tailoring with strong product knowledge.
• Proficient in English, both verbal and written.
• Able to work under pressure, managing multiple scenarios and finding solutions.
• Immaculately presented and punctual, flexible to business needs.

Aufgaben

• To effectively support the Store Manager in the day-to-day management of the store, with particular focus on the RTW department, impacting growth and profitability.
• Drive customer service levels, team development and retention, communication, and retail standards.
• Deputising for the Deputy Manager in their absence.
• Lead on floor performance including service, product knowledge, and visual merchandising.

Kenntnisse

Luxury retail experience

English proficiency

Strong communication

Jobbeschreibung

Gieves & Hawkes, located at No.1 Savile Row, is seeking a Senior Sales Consultant to support the Store Manager in day-to-day store management, with a focus on the RTW department. You will drive customer service, team development, and retail standards, deputising for the Deputy Manager when required.

You will bring 2–3 years of luxury retail experience, a passion for tailoring, and excellent English communication, whilst maintaining impeccable presentation and flexibility to business needs.